This privacy policy applies to www.kisaan.com.au.
We committed to safeguarding the secure transactions and confidentiality of the information that we use appropriately complies with all applicable privacy laws of Australia, which set clear standards relating to our collection, storage, use, and disclosure of any personal information we obtain as part of our business operations.
This Privacy Policy outlines:
(a) How we collect, hold, use, disclose and manage your personal information.
(b) Committed to protecting and respecting your privacy.
(c) Your rights to access and amend personal information about yourself.
INFORMATION WE COLLECT
From time to time, we collect and retain your personal information when using our website such as:
- Personal information: this includes your name, address, contact number, email address, gender, city, state, postcode.
- Financial and transaction information: this includes payment cards and transaction history.
- Interaction data: this includes how you engage with our products including what you click, duration of time spent on the website, pages accessed product purchases, feedback while sharing experiences.
- Contact history: details about your contacts and interactions with Kisaan Customer Care teams.
- Other information: includes information about your IP address, the browser you are using, types of mobile device, and the version of the operating system your computer or device is running which is called cookie technology. This information helps us personalize our services and facilities on your visits, making them more productive, and more efficient. Cookies do not collect any personal information about you or extract any information from your computer. Most web browsers are set to accept cookies. Cookies are useful to determine overall traffic patterns through our websites. If you do not wish to accept cookies, you can set your browser to refuse cookies. This may mean that you cannot take full advantage of the services on our websites.
- Location information: our websites or apps may ask you for location information to better serve you information and, if you have given permission to our app, device data help to provide relevant information about nearby stores or information applicable to your areas.
WE COLLECT INFORMATION IN DIFFERENT WAYS
- When you provide it directly to us via our website.
- Through customer service or contact us via email or telephone.
- When you make a purchase from our website.
Using social media platforms entering into our promotions and other interactive forums. We may process the personal information you disclose through such forums.
USE OF PERSONAL INFORMATION
Our purpose in collecting information about you is to ensure that content from the Website is presented in the most effective manner for you including in order to:
- Reach to the individual: we use your personal information to take orders and confirm your purchases on our website, communicate with you via different channels to respond to your queries, feedback, complaints. (e.g., by phone, e-mail, chat)
- Deals and Discounts: notify you of new products and services or special offers or promotions
- Recommendations: identify your preferences, and personalize your experience with Kisaan Services.
- Payment issues: informs you about pending payments and card expiration so that you may enjoy our products and services at your convenience.
- Technical support: we use your personal information to provide functionality, analyse performance, fix errors, and enhance the usability and effectiveness of t Services.
- Fraud Prevention and Credit Risks: we use personal information to prevent and detect fraud and abuse in order to safeguard the security of our customers, Amazon, and others.
At some point, if at any time you wish to not receive such information from us, or our agents, you can refuse such information, by using the unsubscribe link at the end of the email.
HOW WE DISCLOSE YOUR INFORMATION WITH THIRD-PARTIES
- We will not share the information except when it is necessary to protect public health or safety, in law enforcement.
- We do not share any personal information with our advertisers, but we may provide them with aggregate information about our users, for example- how many users liked the post, share or engage the post and how to reach the target audience, etc.
- Share with our connected organizations that will handle your personal information in accordance with the Privacy Act and their respective privacy policies
SECURITY AND CONFIDENTIALITY
- We take all reasonable measures to ensure that all personal information we process is accurate, complete, and timely including by maintaining organizational and technical measures, to protect your personal information from misuse, disclosure, interference, errors, and loss and from unauthorized access.
- Your personal information is stored in a secure environment and is accessed only by authorized personnel for permitted purposes, although, because of the nature of the internet, we cannot guarantee that such information is totally protected from hackers or misuse.
- If you click on one of the links to third-party websites, you may be taken to websites we do not control. This policy is not applicable to the privacy practices of such websites. We are not responsible for these third-party sites.
YOUR RIGHTS
- Rights to access, delete, modify your personal information.
- Consider that privacy may have been violated.
- Opt-out of receiving marketing or promotional emails.
- Unhappy with the services
Held by us, by visiting at or by contacting us. We will take reasonable steps to correct any information which is found not to be accurate, complete, or up-to-date.
UPDATES
Kisaan reserves the right to modify and change the Privacy Statement at any time. We will notify you of any material changes to this policy as required by law. Any future changes will be displayed on this page. Please visit the website periodically for updates.